Resources

“The most dangerous kind of waste is the waste we don’t recognize.”

“Measurement is the first step that leads to control and eventually to improvement. If you can’t measure something, you can’t understand it. If you can’t understand it, you can’t control it. If you can’t control it, you can’t improve it”

“If I had an hour to solve a problem, I’d spend 55 minutes thinking about the problem and 5 minutes about the solution.”